Privacy Policy for Travnook Travel and Tourism
Last updated: Oct 10, 2025
At Travnook Travel and Tourism, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://travnook.com or use our services.
Disclaimer: We are visa consultants, not an embassy. Visa decisions are made solely by the respective embassy or consulate.
By using our services, you consent to the data practices described in this Privacy Policy.
1. Information We Collect
Personal Data
We may collect personal information that you voluntarily provide to us, such as:
- Full name
- Email address
- Phone number
- Nationality
- Passport details (only if required for visa processing)
- Other identifying information relevant to travel services
Usage Data
We collect non-personal information automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited, time and date of visit, time spent on pages
- Referral source
Sole purpose of this information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and serve targeted advertisements. You can control cookie settings through your browser.
How We Use Your Information
We use your data for the following purposes:
- To provide and improve our services
- To process travel service requests
- To contact you about your inquiries or bookings
- To send promotional emails or updates (if you opt in)
- To detect, prevent, and address technical issues
- To comply with legal obligations
Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is completely secure. We encourage you to take steps to protect your personal data.
Data Retention
We retain your personal data only as long as necessary for the purposes set out in this policy, and to comply with legal obligations.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain data processing
- Withdraw your consent at any time
You may contact us at contact@travnook.com to exercise your rights.
Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their privacy policies separately.
Children’s Privacy
Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of changes by updating the “Last updated” date and, when applicable, provide prominent notice or request renewed consent.
WhatsApp Marketing & Cloud API Privacy Notice
The Company Travnook Travels may process personal data of clients, including name and phone number, to send marketing and informational messages about the company’s products, services, promotions, and events via messengers, including WhatsApp.
The first message sent to the client contains a request for explicit and informed consent to receive such messages. The client always has the opportunity to express consent or unsubscribe from the mailing list.
The Company undertakes to use the client’s data only within the framework of the given consent and in accordance with applicable legislation on personal data protection.
The client can unsubscribe from receiving messages at any time by writing the word “Unsubscribe” in the messenger or by sending an email to contact@travnook.com with the subject “Unsubscribe from WhatsApp Messages.” After receiving such a request, the Company undertakes to stop sending marketing messages within a reasonable period of time.
Travnook Travels strictly adheres to the requirements of personal data protection legislation and does not transfer the information received to third parties.
The Company uses appropriate technical and organizational measures to ensure the security and confidentiality of personal data, including message encryption in messengers and restricted employee access to such information.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
contact@travnook.com
+971 54 438 80 38
